Quantum Electronic Payments

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Overview

Quantum is a national leader who serves businesses in the retail, SaaS, eCommerce and major enterprise brands. According to their website, they provide "frictionless global payment processing!"

ChargeOver supports connecting to Quantum Electronic Payments to process your credit card payments.

How to Connect

Steps to connect Quantum Electronic Payments and ChargeOver together are below!

In Quantum

To connect this gateway you’ll need your Quantum Gateway Username and Restrict Key.

Your username will be created upon registration with Quantum Gateway.

When your account is setup and you have access to the account manager, you will need to set up your Quantum Gateway Restrict Key, an additional account security mechanism.

Login to your account
Navigate to Processing settings
Scroll to the Restrict Key section
Toggle the checkbox labelled Check to use Restrict Key
Click the Generate Restrict Key button
Click the Update button

In ChargeOver

Go to your Settings and select Payment Processing
Then select Add or Configure a Payment Method or Merchant Account
Search or find Quantum Electronic Payments from the list of gateways
Enter in your Quantum gateway username and Restrict Key
Once you're done entering the credentials, make sure to select which payment methods you would like to process through your gateway
Click Save when finished

Common Decline Messages

If you are unsure what a Quantum Electronic Payments decline message means or what to do next, the most common error messages you might encounter are explained below.

Error Message	What Quantum Electronic Payments is Trying to Tell You	Next Steps
ERR_DECLINE	Quantum Electronic Paymentstold ChargeOver the payment was declined.	You or the customer should contact Quantum Electronic Payments to discuss the reason for the decline.
ERR_CREDENTIALS	Quantum Electronic Payments told ChargeOver that your authentication credentials for Forte are incorrect.	You should contact Quantum Electronic Payments and fix the credentials you use to connect to them.
ERR_EXPIRED	Quantum Electronic Payments told ChargeOver the credit card has expired.	You should contact the customer and ask them to provide a new payment method.
ERR_CVV	Quantum Electronic Payments told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.	Your customer should provide a correct CVV/CVC security code, or provide a new payment method.