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DataCap Systems



Datacap NETePay (formally known as X-Charge) ChargeOver supports processing your [credit card and ACH] payments with Datacap NETePay.

How to Connect

Steps to connect Datacap NETePay and ChargeOver together are below!

In Datacap NETePay

In order to connect to Datacap NETePay, you will need the following.

  • AuthKey
  • Terminal ID

Once you have obtained these credentials, login to your ChargeOver account.

In ChargeOver

  1. Go to your Settings and select Payment Processing

  2. Select Add or Configure a Payment Method or Merchant Account

  3. Select Datacap NETePay from the list of payment gateways

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  1. Input the required credentials

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  1. Once you're done entering the credentials, make sure to select which payment methods you would like to process through your gateway
  2. Click Save Settings

You can now accept credit card payments through Datacap NETePay in ChargeOver!

Common Questions

Does the integration between Datacap NETePay and ChargeOver support…

FeatureSupported? ✅
Dynamic Statement Descriptors✖️
Tokenized Payments
Credit Card Payments
ACH (USA) Payments
EFT (CAD) Payments✖️
ACH (AUS) Payments✖️
Credit Card Refunds
ACH Refunds

Can Datacap NETePay send multiple ACH or EFT payments into a single settlement batch?

✅ Yes! Datacap NETePaydoes this automatically! / ✖️ No. Write explanation if no.

Can Datacap NETePay report ACH payment status' to ChargeOver?

✅ Yes! / ✖️ No. Write explanation if no.

Does Datacap NETePay support same-day refunds for credit cards and ACH?

✅ Yes! / ✖️ No. Write explanation if no.

Supported Currencies

ChargeOver accepts these currencies with Datacap NETePay.

CAD and USD.

Supported Merchants Countries

These are based on where your business is located.

Canada and the United States.

Common Decline Messages

If you are unsure what a Datacap NETePay decline message means or what to do next, the most common error messages you might encounter are explained below.

Error MessageWhat Datacap NETePay is Trying to Tell YouNext Steps
ERR_DECLINEDatacap NETePay told ChargeOver the payment was declined.You or the customer should contact Datacap NETePay to discuss the reason for the decline.
ERR_CREDENTIALSDatacap NETePay told ChargeOver that your authentication credentials for Forte are incorrect.You should contact Datacap NETePay and fix the credentials you use to connect to them.
ERR_EXPIREDDatacap NETePay told ChargeOver the credit card has expired.You should contact the customer and ask them to provide a new payment method.
ERR_CVVDatacap NETePay told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.Your customer should provide a correct CVV/CVC security code, or provide a new payment method.

Datacap NETePay Support

If you need to contact Datacap NETePay’s support team, you just need this info and steps to connect to ChargeOver can use the information below.

Support Website

Submit a ticket on Datacap NETePay's support website.

Phone Number - 215-997-8989