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ChargeOver supports connecting to Cliq to process your ACH payments. According to their website, they "are the champions of commerce."

How to Connect

Steps to connect Cliq and ChargeOver together are below!

In Cliq

In order to connect your Cliq account with ChargeOver, you will need some credentials.

  • Merchant ID
  • Service Key

These will have been provided to you by Cliq during sign up.

Once you have these, you can go back to ChargeOver to get the two connected!

In ChargeOver

  1. Go to your Settings and select Payment Processing
  2. Select Add or Configure a Payment Method or Merchant Account
  3. From the list of gateways, select Cliq
  4. Enter in the required information
  5. Click Save Settings when finished

Common Questions

Does the integration between Cliq and ChargeOver support…

FeatureSupported? ✅
Dynamic Statement Descriptors✖️
Tokenized Payments✖️
Credit Card Payments✖️
ACH (USA) Payments
EFT (CAD) Payments✖️
ACH (AUS) Payments✖️
Credit Card Refunds✖️
ACH Refunds

Can Cliq send multiple ACH or EFT payments into a single settlement batch?

✅ Yes! Cliq does this automatically!

Can Cliq report ACH payment status' to ChargeOver?

✖️ No. Cliq does not support this with ChargeOver.

Does Cliq support same-day refunds for credit cards?

✖️ No.

Supported Currency

ChargeOver accepts this currency with Cliq.

  • USD

Supported Merchant Country

This is based on where your business is located.

United States.

Common Decline Messages

If you are unsure what a Cliq decline message means or what to do next, the most common error messages you might encounter are explained below.

Error MessageWhat Cliq is Trying to Tell YouNext Steps
ERR_DECLINECliq told ChargeOver the payment was declined.You or the customer should contact Cliq to discuss the reason for the decline.
ERR_CREDENTIALSCliq told ChargeOver that your authentication credentials for Forte are incorrect.You should contact Cliq and fix the credentials you use to connect to them.
ERR_EXPIREDCliq told ChargeOver the credit card has expired.You should contact the customer and ask them to provide a new payment method.
ERR_CVVCliq told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.Your customer should provide a correct CVV/CVC security code, or provide a new payment method.

Cliq Support

If you need to contact Cliq's support team, you can use the information below.

Support Form

Phone Number - 866-634-3044