Cliq
Overview
ChargeOver supports connecting to Cliq to process your ACH payments. According to their website, they "are the champions of commerce."
How to Connect
Steps to connect Cliq and ChargeOver together are below!
In Cliq
In order to connect your Cliq account with ChargeOver, you will need some credentials.
- Merchant ID
- Service Key
These will have been provided to you by Cliq during sign up.
Once you have these, you can go back to ChargeOver to get the two connected!
In ChargeOver
- Go to your Settings and select
Payment Processing - Select
Add or Configure a Payment Method or Merchant Account - From the list of gateways, select
Cliq - Enter in the required information
- Click
Save Settings when finished
Common Questions
Does the integration between Cliq and ChargeOver support…
| Feature | Supported? ✅ |
|---|---|
| Dynamic Statement Descriptors | ✖️ |
| Tokenized Payments | ✖️ |
| Credit Card Payments | ✖️ |
| ACH (USA) Payments | ✅ |
| EFT (CAD) Payments | ✖️ |
| ACH (AUS) Payments | ✖️ |
| Credit Card Refunds | ✖️ |
| ACH Refunds | ✅ |
Can Cliq send multiple ACH or EFT payments into a single settlement batch?
✅ Yes! Cliq does this automatically!
Can Cliq report ACH payment status' to ChargeOver?
✖️ No. Cliq does not support this with ChargeOver.
Does Cliq support same-day refunds for credit cards?
✖️ No.
Supported Currency
ChargeOver accepts this currency with Cliq.
- USD
Supported Merchant Country
This is based on where your business is located.
United States.
Common Decline Messages
If you are unsure what a Cliq decline message means or what to do next, the most common error messages you might encounter are explained below.
| Error Message | What Cliq is Trying to Tell You | Next Steps |
|---|---|---|
| ERR_DECLINE | Cliq told ChargeOver the payment was declined. | You or the customer should contact Cliq to discuss the reason for the decline. |
| ERR_CREDENTIALS | Cliq told ChargeOver that your authentication credentials for Forte are incorrect. | You should contact Cliq and fix the credentials you use to connect to them. |
| ERR_EXPIRED | Cliq told ChargeOver the credit card has expired. | You should contact the customer and ask them to provide a new payment method. |
| ERR_CVV | Cliq told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code. | Your customer should provide a correct CVV/CVC security code, or provide a new payment method. |
Cliq Support
If you need to contact Cliq's support team, you can use the information below.
Phone Number - 866-634-3044