Skip to main content

Clover Connect



Clover Connect, according to their website, is an "all-in-one" POS system. They are built for ISVs (integration-ready solutions) and they offer revenue generating opportunities aimed at helping you grow. ChargeOver supports connecting to Clover Connect to accept credit cards and ACH payments.

How to Connect

Steps to connect Clover Connect and ChargeOver together are below!

In Clover Connect

To connect your Clover Connect account to ChargeOver, you’ll need to obtain your Merchant Account ID (MID) and App Secret Key.

  1. Log into your Merchant Interface
  2. Go to your Settings and then Account and Setup
  3. Then go to the About Your Business menu and select Merchants
  4. This is where you will find your MID
  5. You will find your Secret Key under the ECommerce section

Now, it's time to go back to ChargeOver and get the two connected.

In ChargeOver

  1. Go to your Settings and select Payment Processing
  2. Select Add or Configure a Payment Method or Merchant Account
  3. Choose Clover Connect from the list of gateways
  4. Enter in your Merchant Account ID and App Secret Key
  5. Once you're done entering the credentials, make sure to select which payment methods you would like to process through Clover Connect
  6. Click Save when finished

Common Questions

Does the integration between Clover Connect and ChargeOver support…

FeatureSupported? ✅
Dynamic Statement Descriptors✖️
Tokenized Payments
Credit Card Payments
ACH (USA Only) Payments
EFT (CAD Only) Payments✖️
ACH (AUS Only) Payments✖️
Credit Card Refunds
ACH Refunds

Can Clover Connect send multiple ACH or EFT payments into a single settlement batch?

✅ Yes, Clover does this automatically!

Can Clover Connect report ACH payment status' to ChargeOver?

✖️ No.

Does Clover Connect support same-day refunds for credit cards and ACH?

✅ Yes!

Supported Currencies

ChargeOver accepts these currencies with Clover Connect.

CAD and USD.

Supported Merchant Countries

These are based on where your business is located.

Canada, the United Kingdom and the United States.

Common Decline Messages

If you are unsure what a Clover Connect decline message means or what to do next, the most common error messages you might encounter are explained below.

Error MessageWhat Clover Connect is Trying to Tell YouNext Steps
ERR_DECLINEClover Connect told ChargeOver the payment was declined.You or the customer should contact Clover Connect to discuss the reason for the decline.
ERR_CREDENTIALSClover Connect told ChargeOver that your authentication credentials for Forte are incorrect.You should contact Clover Connect and fix the credentials you use to connect to them.
ERR_EXPIREDClover Connect told ChargeOver the credit card has expired.You should contact the customer and ask them to provide a new payment method.
ERR_CVVClover Connect told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.Your customer should provide a correct CVV/CVC security code, or provide a new payment method.

Clover Connect Support

If you need to contact Clover Connect’s support team, you can use the information below.

Support Website

Email Address -

Phone Number - 0345-605-0615