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American Express (AmEx)

Overview​

An American Express Merchant account allows you to accept American Express as a payment method.

note

American Express Merchant account will only process American Express as a payment method.

If you are planning on accepting ACH/eCheck, or another credit card processor, you may need to look at a second payment gateway.

Steps to Connect​

In AmEx​

You need to obtain these credentials from your AmEx Merchant account before getting started.

  • Merchant ID
  • Merchant Category Code (this will correspond with the type of business/industry you're dealing in)
  • Company details such as:
    • Company Name
    • Phone
    • E-mail
    • Billing Address

Once you've collected that information, you can go into ChargeOver to connect the American Express gateway to your ChargeOver account.

In ChargeOver​

  1. Go to your Settings and click Payment Processing

  1. Next, click Add or Configure a Payment Method or Merchant Account

  1. Select "American Express Direct" from the list of payment gateways

  1. Enter in the information you collected from your American Express Merchant account
  1. Save

You're all set up! You'll now be able to process payments made with American Express credit cards directly through the American Express gateway.