Payflow Pro
Overview
Payflow Pro is a payment processor who allows you to accept credit cards and ACH payments in ChargeOver. According to their website, Payflow Pro has "no cancellation fees, monthly minimums or other hidden fees" and can cost as low as $0.10 per transaction, with certain payment methods. They also support 25 currencies in 202 countries.
How to Connect
Steps to connect Payflow Pro and ChargeOver together are below!
In Payflow Pro
Find these credentials in your Payflow Pro account.
- Username
- Password
- Vendor (this is usually the same as your username)
- Pro Partner (this is usually PayPal but may be different depending on the bank you use)
Now, it's time to go back to ChargeOver and get the two connected!
In ChargeOver
- Go to your Settings and select
Payment Processing - Then select
Add or Configure a Payment Method or Merchant Account - Choose Payflow Pro from the choices
- Enter in your Payflow Pro Username, Password, Vendor, and Partner
- Scroll to the next section and designate which payment types you accept (Visa, Mastercard, ACH, etc.)
- Click
Save Settings when finished
Common Questions
Does the integration between Payflow Pro and ChargeOver support…
| Feature | Supported? ✅ |
|---|---|
| Dynamic Statement Descriptors | ✖️ |
| Tokenized Payments | ✅ |
| Credit Card Payments | ✅ |
| ACH (USA) Payments | ✅ |
| EFT (CAD) Payments | ✖️ |
| ACH (AUS) Payments | ✖️ |
| Credit Card Refunds | ✅ |
| ACH Refunds | ✅ |
Can Payflow Pro send multiple ACH or EFT payments into a single settlement batch?
✅ Yes, Payflow Pro does this automatically!
Can Payflow Pro report ACH payment status' to ChargeOver?
✖️ No.
Does Payflow Pro support same-day refunds for credit cards?
✅ Yes!
Supported Currency
ChargeOver accepts this currency with Payflow Pro.
- USD
Supported Merchants Countries
These are based on where your business is located.
Canada, United States, Australia, New Zealand and the United Kingdom.
Common Decline Messages
If you are unsure what a Payflow Pro decline message means or what to do next, the most common error messages you might encounter are explained below.
| Error Message | What Payflow Pro is Trying to Tell You | Next Steps |
|---|---|---|
| ERR_DECLINE | Payflow Pro told ChargeOver the payment was declined. | You or the customer should contact Payflow Pro to discuss the reason for the decline. |
| ERR_CREDENTIALS | Payflow Pro told ChargeOver that your authentication credentials for Forte are incorrect. | You should contact Payflow Pro and fix the credentials you use to connect to them. |
| ERR_EXPIRED | Payflow Pro told ChargeOver the credit card has expired. | You should contact the customer and ask them to provide a new payment method. |
| ERR_CVV | Payflow Pro told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code. | Your customer should provide a correct CVV/CVC security code, or provide a new payment method. |
Payflow Pro Support
If you need to contact Payflow Pro’s support team, you can use the information below.
Phone Numbers:
1-888-221-1161 (calling from US)
1-402-935-2050 (calling outside US)