QuickBooks Payments

Logo

info

Checkout our latest webinar with QuickBooks.

Overview

QuickBooks Payments accepts credit cards and ACH bank transfers, allowing you to get paid faster. ChargeOver integrates with Intuit Payments to charge credit cards and ACH transactions. They support over 150+ currencies and 7 countries!

How to connect

Steps to connect QuickBooks Payments and ChargeOver together are below!

In ChargeOver

Go to your Settings and select Payment Processing
Select Add or Configure a Payment Method or Merchant Account
Select QuickBooks Payments from the list of gateways

Next, we'll ask if you want to connect to QuickBooks Online in addition to QuickBooks Payments

Selecting "Yes, connect to QuickBooks too!" will connect both of your QuickBooks Online & QuickBooks Merchant accounts
Selecting "No, just connect to QuickBooks Payments" will not connect to any QuickBooks Online instance and ONLY connect to QuickBooks Payments
Either option you select will take you to log in with your QuickBooks credentials. Make sure to enter the admin credentials associated with your QuickBooks Payments account

Once you login, you will be prompted to authorize the connection between ChargeOver and QuickBooks. Click the blue Authorize button
Once the connection is complete, you should see this message in ChargeOver

Check off the credit card types (Visa, Mastercard, etc.) that you accept

Click Save Settings

Automatic reconciliation

ChargeOver and Quickbooks supports automatic reconcilliation for both credit cards and ACH payments.

Common questions

Does the integration between QuickBooks Payments and ChargeOver support…

Feature	Supported? ✅
Dynamic Statement Descriptors	✖️
Tokenized Payments	✖️
Credit Card Payments	✅
ACH (USA Only) Payments	✅
EFT (CAD Only) Payments	✖️
ACH (AUS Only) Payments	✖️
Credit Card Refunds	✅
ACH Refunds	✖️

Can QuickBooks Payments send multiple ACH or EFT payments into a single settlement batch?

✅ Yes! QuickBooks Payments automatically batches up ACH payments.

Can QuickBooks Payments report ACH payment status' to ChargeOver?

✅ Yes!

info

At this time, ChargeOver does not support issuing refunds for ACH payments with QuickBooks Payments.

Supported currencies

Supported currencies include:

USA, CAD, GBP and EUR.

Supported merchants countries

Supported merchant countries based on where your business is located, include:

USA.

Common decline messages

If you are unsure what an QuickBooks Payments decline message means or what to do next, the most common error messages you might encounter are explained below.

Error message	What QuickBooks Payments is trying to tell you	Next steps
ERR_DECLINE	QuickBooks Payments told ChargeOver the payment was declined.	You or the customer should contact QuickBooks Payments to discuss the reason for the decline.
ERR_CREDENTIALS	QuickBooks Payments told ChargeOver that your authentication credentials for Forte are incorrect.	You should contact QuickBooks Payments and fix the credentials you use to connect to them.
ERR_EXPIRED	QuickBooks Payments told ChargeOver the credit card has expired.	You should contact the customer and ask them to provide a new payment method.
ERR_CVV	QuickBooks Payments told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.	Your customer should provide a correct CVV/CVC security code, or provide a new payment method.