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Green.Money

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Overview

Green.Money has 24/7 customer support to meet your every need when processing your payments! ChargeOver supports processing ACH payments through the Green.Money payment gateway.

How to connect

Steps to connect Green.Money and ChargeOver together are below!

In Green.Money

To connect your Green.Money account to ChargeOver, you will need the following.

  • Green.Money Client ID
  • API Password

These will be provided to you by Green.Money upon signing up for an account with them.

Once you have your Green.Money credentials, login to your ChargeOver account.

In ChargeOver

  1. Go to your Settings and select Payment Processing

  2. Select Add or Configure a Payment Method or Merchant Account

  3. Select Green.Money from the payment gateway options

  4. Enter your Client ID and API Password collected from Green.Money

  1. Once you're done entering the credentials, make sure to select which payment methods you would like to process through Green.Money
  2. Click Save when finished

You can now process ACH payments in ChargeOver through the Green.Money payment gateway!

Common decline messages

If you are unsure what a Green.Money decline message means or what to do next, the most common error messages you might encounter are explained below.

Error messageWhat Green.Money is trying to tell youNext steps
ERR_DECLINEGreen.Money told ChargeOver the payment was declined.You or the customer should contact Green.Money to discuss the reason for the decline.
ERR_CREDENTIALSGreen.Money told ChargeOver that your authentication credentials for Forte are incorrect.You should contact Green.Money and fix the credentials you use to connect to them.
ERR_EXPIREDGreen.Money told ChargeOver the credit card has expired.You should contact the customer and ask them to provide a new payment method.
ERR_CVVGreen.Money told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code.Your customer should provide a correct CVV/CVC security code, or provide a new payment method.

Green.Money support

If you need to contact Green.Money’s support team, you can use the information below.

Support Website

Green.Money has a support form on their website you can fill out!

Email Address - support@Green.Money

Phone Number - 404-891-1450