Actum
Overview
Actum is a payment processor who offers accelerated payouts, which shortens traditional settlement periods down to less than 2 days. They also offer multiple ACH processing methods, like API, batch upload and web based options! ChargeOver supports connecting to Actum to process your ACH payments.
How to Connect
Steps to connect Actum and ChargeOver together are below!
In Actum
steps go here
In ChargeOver
- Go to your Settings and select
Payment Processing - Select
Add or Configure a Payment Method or Merchant Account
- Select Actum from the list of gateways screenshot of searching for the gateway
- Input the required credentials screenshot of credentials in ChargeOver
- Once you're done entering the credentials, make sure to select which payment methods you would like to process through Actum
- Click
Save when finished
You can now accept ACH payments through Actum in ChargeOver!
Common Questions
Does the integration between Actum and ChargeOver support…
| Feature | Supported? ✅ |
|---|---|
| Dynamic Statement Descriptors | ✖️ |
| Tokenized Payments | ✖️ |
| Credit Card Payments | ✖️ |
| ACH (USA) Payments | ✅ |
| EFT (CAD) Payments | ✖️ |
| ACH (AUS) Payments | ✖️ |
| Credit Card Refunds | ✖️ |
| ACH Refunds | ✅ |
Can Actum send multiple ACH or EFT payments into a single settlement batch?
✅ Yes! Actum does this automatically!
Can Actum report ACH payment status' to ChargeOver?
✖️ No. Actum does not support this at this time.
Does Actum support same-day refunds for credit cards and ACH?
✖️ No.
Supported Currency
ChargeOver accepts this currency with Actum.
- USD
Supported Merchant Country
This is based on where your business is located.
United States.
Common Decline Messages
If you are unsure what a Actum decline message means or what to do next, the most common error messages you might encounter are explained below.
| Error Message | What Actum is Trying to Tell You | Next Steps |
|---|---|---|
| ERR_DECLINE | Actum told ChargeOver the payment was declined. | You or the customer should contact Actum to discuss the reason for the decline. |
| ERR_CREDENTIALS | Actum told ChargeOver that your authentication credentials for Forte are incorrect. | You should contact Actum and fix the credentials you use to connect to them. |
| ERR_EXPIRED | Actum told ChargeOver the credit card has expired. | You should contact the customer and ask them to provide a new payment method. |
| ERR_CVV | Actum told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code. | Your customer should provide a correct CVV/CVC security code, or provide a new payment method. |
Actum Support
If you need to contact Actum’s support team, you can use the information below.
Submit a ticket on Actum's support website.
Email Address - support@actumprocessing.com
Phone Number - (512) 402-0082