Processing Fees
Overview
ChargeOver allows you to set up processing fees to charge for payments depending on payment method.
You can set up processing fees in a few different ways.
For example, you can set a fee for one type of payment method and charge a 3% service fee for all credit card transactions.
Visa mandates no more than a 3% processing fee.
Enable Processing Fees
- Go to your Settings and select
Add-Ons thenMore Add-Ons from the left side menu - You can search for
Processing Fees and clickGet Started
- Set the "Calculate and add processing fees at the time of payment?" option to "Yes"
- Choose whether to; do nothing, charge a fee, or give a discount for credit card payments and for ACH payments.
- You can specify a dollar amount or percentage to charge for the fee or to give as a discount
- You can also add states or provinces to exempt from the fee or discount (billing state).
- Click
Save
Once you have configured your processing fee, it will automatically be applied to your invoices when a customer makes a payment.
Only U.S. and Canadian States/Provinces are available for exemption.
Multiple processing fees
For invoices that require more than one payment, you can choose whether you want to charge a processing fee for every payment made against the invoice, or just the first payment.
Keep in Mind
- ChargeOver supports processing fees for Credit Cards, ACH payments and Tokenized payments
- Some states/provinces have very specific regulations and laws pertaining how a processing fee can be charge
- Make sure to review any state regulation/laws before charging a processing fee
- If your customer is manually entering their payment, they will be alerted of the fee when they're checking out
- If you are manually entering the payment in ChargeOver, you will be alerted of the fee
Exempt a Specific Customer From Processing Fees
- Go to the customer and select the Edit tab
- Select "More advanced options"
- Select the checkbox "Customer is exempt from processing fees"
Save your changes
Exempt a Specific Invoice From Processing Fees
- Go to create a new one-time invoice or edit an existing invoice
- Select "More advanced options"
- Change "Invoice is exempt from processing fees" to "Yes"
Save your changes
Exempt Invoices of a Specific Product
Setting invoices as exempt from processing fees from their products is a beta
feature. Interested in helping us test? Reach out us: support@ChargeOver.com
You can make a product automatically set its invoices as exempt from processing fees
Go to an existing product or edit an existing product
Select "More options"
- Change "Marks invoice as exempt from processing fees" to "Yes"
Save your changes