Custom Fields
Overview
A custom field in ChargeOver allows you to add additional pieces of data to an object. These fields can be added to reports , used to identify customers in unique ways, track different sign up dates, and more.
Objects that Support Custom Fields
- Customers
- Contacts
- Invoices
- Transactions (Payments, refunds, credits)
- Subscriptions
- Quotes
- Invoice Lines
- Subscription Lines
- Quote Lines
- Products & Discounts
- Admin Users
- Brands
You can also specify the type of custom field you want.
- Text: Will accept any type of text input, including numbers, dates, etc...
- Dropdown: This option allows you to create a list of items to select from a drop down menu
- Date: Presents the user with a date picker and stores the data in a date format.
- Number: Will only accept a numeric value
- Text Area: Multi line text field, great for large blocks of text
- URL: Will only accept URLs (e.g.
http://example.com/page
)
Use-Cases for Custom Fields
- Add custom fields to your hosted signup pages to collect more information from the customer!
- Add a unique PO# to your customer's invoices or subscriptions
- Record a unique date on a subscription like a service installation date
Enable Custom Fields
To get started, go to your Settings and select
Add-Ons thenMore Add-Ons From the list of Add-Ons, locate
Custom Fields and selectGet Started
Create a New Custom Field
- Click
New Custom Field - Select the object you want the custom field associated with
- Enter the name of the custom field
- Specify the type of field, then hit
Save
Once you hit save, the custom field will be available for use! When you go to create a new customer (or invoice, subscription, etc.) you'll then see the custom fields and be able to enter data into them.
Copy Subscription Custom Fields to Invoice Custom Fields
First, head over to your Settings, select
Add-Ons on the left, and then selectCustom Fields Next, find the subscription custom field you want to have also exist on the invoice. You can also create a new custom field
- On the next page, you'll see an toggle option titled [Copy to Invoice?]
Set that to
Yes and select which invoice field you want to copy the data to or you can create a new one
If you're choosing to copy to an existing invoice field, make sure the data types are the same (e.g. Number to Number or Dropdown to Dropdown)
If you choose to create a new field, we'll automatically create a new invoice custom field with the same name.
After you've saved the subscription custom field, all of your upcoming invoices will have this custom field now as well! Any data in the subscription custom field will begin to flow over to the invoice custom field.
Copy Quote Custom Fields to Subscription and Invoice Custom Fields
First, head over to your Settings, select
Add-Ons on the left, and then selectCustom Fields Next, find the Quote custom field you want to have also exist on the invoice. You can also create a new custom field.
On the next page, you'll see two toggle options titled [Copy to Invoice?] and [Copy to Subscription?]
Set one or both of them to
Yes and select which custom field you want to copy the data to or you can create a new one
After you've saved the Quote custom field, all of your upcoming subscriptions and invoices will have this custom field now as well! Any data in the Quote custom field will begin to flow over to the invoice and subscription custom field.
Delete a Custom Field
To begin deleting a custom field, navigate to your Settings and click on
Add-Ons . Then selectCustom Fields Next, select the custom field from your list
Last, select the vertical 3 dots and select
Delete Custom Field
If a custom field has been used already, it cannot be deleted, only disabled.
Disable a Custom Field
To begin disabling a custom field, navigate to your Settings and select
Add-Ons Then selectCustom Fields Select the custom field you want to disable from your list
Select the vertical 3 dots and click
Disable Custom Field