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Recovered Payments Reports

The Recovered Payments report shows payments that originally failed but were later recovered.

For example. if a customer's credit card payment to an invoice is declined and then a payment with that same card is later successfully applied to the invoice, both the failed and successful transactions will be recorded in this report.

Filter this report by invoice date.

Available Columns

  • Payment number - first attempt
  • Date of first attempt
  • Message
  • Last payment number
  • Last payment date
  • Gateway transaction

What Your Report Might Look Like