## Overview

The **System Log** report shows errors that have occurred in ChargeOver or other notable events. This report is useful for troubleshooting and can be helpful when trying to figure out why a certain error occurred. For example, if a payment did not go through, you could see why.

To use this report, filter by columns. You can also add or subtract columns including custom fields, using the ==Columns== button.

## Where is this report?

1. Find your Report Center tab and click into it 
2. The System Log report can be found under the Logs heading

Popular columns to use 
----------------------

- Message
- Date and time error occurred
- Object associated with the error

What your report might look like
--------------------------------

![](./a4c08ceb-4b37-4e40-bc43-6784ff3299c4-5tm.png)

:::note 

The System Log in ChargeOver only retains data for a maximum of 90 days right now. After 90 days, messages are removed from the report.

:::