![Logo|250](Pasted%20image%2020240320102440.png)
## Overview

National Processing's website boasts low fees and hassle free service, making them "your budget's best friend!" ChargeOver supports connecting to [National Processing](https://nationalprocessing.com/) to process your ACH payments. 

## How to Connect

Steps to connect National Processing and ChargeOver together are below!

### In National Processing

Obtain the following details

- Merchant ID
- API Key
- Site ID

Once you've grabbed those details, we can get started.

### In ChargeOver

1. Go to your **Settings** and select ==Payment Processing==
2. Select ==Add of configure a Payment Method or Merchant Account==
	![](Pasted%20image%2020240320104758.png)
1. You can use the search bar to find National Processing, then select
   ==Connect==

![](./nationalprocessing2-its.png)

4. Next, enter those details we grabbed earlier in their corresponding fields

![](./nationalprocessing3-zte.png)

5. Once you're done entering the credentials, make sure to select which payment methods you would like to process through National Processing
6. ==Save== your changes

## Supported merchant country

This is based on where your business is located.

United States.

## Common decline messages

If you are unsure what a National Processing decline message means or what to do next, the most common error messages you might encounter are explained below.

|Error Message|What National Processing is Trying to Tell You |Next Steps|
|---|---|---|
|ERR_DECLINE|National Processing told ChargeOver the payment was declined. |You or the customer should contact National Processing to discuss the reason for the decline. |
|ERR_CREDENTIALS|National Processing told ChargeOver that your authentication credentials for Forte are incorrect. |You should contact National Processing and fix the credentials you use to connect to them. |
|ERR_EXPIRED|National Processing told ChargeOver the credit card has expired. |You should contact the customer and ask them to provide a new payment method.|
|ERR_CVV|National Processing told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code. |Your customer should provide a correct CVV/CVC security code, or provide a new payment method.|

## National Processing Support

If you need to contact National Processing’s support team, you can use the information below.

**[Support Website](https://help.nationalprocessing.com/en/)**

**Email Address - help@nationalprocessing.com**

**Phone Number - 800-720-3323**