![Logo|350](Pasted%20image%2020240520152016.png)

## Overview

[Actum](https://www.actumprocessing.com/) is a payment processor who offers accelerated payouts, which shortens traditional settlement periods down to less than 2 days. They also offer multiple ACH processing methods, like API, batch upload and web based options! ChargeOver supports connecting to Actum to process your ACH payments. 

## How to Connect

Steps to connect Actum and ChargeOver together are below!

### In Actum

steps go here

### In ChargeOver

1. Go to your Settings and select ==Payment Processing==
2. Select ==Add or Configure a Payment Method or Merchant Account== 

![Pasted%20image%2020240320111343.png](Pasted%20image%2020240320111343.png)

3. Select **Actum** from the list of gateways screenshot of searching for the gateway
	![](Pasted%20image%2020240410111639.png)
	
4. Input the required credentials screenshot of credentials in ChargeOver
	![](20240410111709.png)
	
5. Once you're done entering the credentials, make sure to select which payment methods you would like to process through Actum
6. Click ==Save== when finished

You can now accept ACH payments through Actum in ChargeOver!

## Common Questions

Does the integration between Actum and ChargeOver support…

|Feature|Supported? ✅|
|---|---|
|[Dynamic Statement Descriptors](https://help.chargeover.com/docs/getting-paid/payment-processors/stripe/#dynamic-statement-descriptors)|✖️|
|[Tokenized Payments](https://help.chargeover.com/docs/getting-paid/payment-processors/#enable-tokenization) |✖️|
|Credit Card Payments|✖️|
|ACH (USA) Payments|✅|
|EFT (CAD) Payments|✖️|
|ACH (AUS) Payments|✖️|
|Credit Card Refunds|✖️|
|ACH Refunds|✅|

#### Can Actum send multiple ACH or EFT payments into a single settlement batch?

✅ Yes! Actum does this automatically! 

#### Can Actum report ACH payment status' to ChargeOver?

✖️ No. Actum does not support this at this time. 

#### Does Actum support same-day refunds for credit cards and ACH?

✖️ No. 

## Supported Currency

ChargeOver accepts this currency with Actum.

- USD

## Supported Merchant Country

This is based on where your business is located.

United States.

## Common Decline Messages

If you are unsure what a Actum decline message means or what to do next, the most common error messages you might encounter are explained below.

|Error Message|What Actum is Trying to Tell You |Next Steps|
|---|---|---|
|ERR_DECLINE|Actum told ChargeOver the payment was declined. |You or the customer should contact Actum to discuss the reason for the decline. |
|ERR_CREDENTIALS|Actum told ChargeOver that your authentication credentials for Forte are incorrect. |You should contact Actum and fix the credentials you use to connect to them. |
|ERR_EXPIRED|Actum told ChargeOver the credit card has expired. |You should contact the customer and ask them to provide a new payment method.|
|ERR_CVV|Actum told ChargeOver the credit card was declined due to an incorrect CVV/CVC security code. |Your customer should provide a correct CVV/CVC security code, or provide a new payment method.|

## Actum Support

If you need to contact Actum’s support team, you can use the information below.

**[Support Website](https://www.actumprocessing.com/contact-us/)**

Submit a ticket on Actum's support website. 

**Email Address - support@actumprocessing.com**

**Phone Number - (512) 402-0082**