## Overview

If you know you'll never receive payment for part or all of an invoice, you can
write off the balance of the invoice.

To write off the balance of an invoice, you'll first have to enable the
write-offs feature in your account.

## Enable write offs

1. Go to ==Features== and search for **"Write-offs"**, then click ==Get Started==
2. Set **enable this feature?** to **Yes**
3. Click ==Save==

![](write-off-one.png)

## Mark an invoice as a write-off

1. Go to the invoice and make any payments you can against the invoice first
2. Click the three vertical dots and select ==Write-off Balance==

Once you write off the balance, the invoice will be marked paid, and the
written-off portion of the invoice notated in the transaction history.

:::note

Write-offs do not currently sync to QuickBooks desktop, QuickBooks Online, or
Xero at this time. 

:::

![](./50c60eaa-977a-448b-9ad4-466100eda68a-4qi.jpg)

### Write-off actions 

There are a few different actions underneath a write-off. They include the following. 

* "Mark Voided" - This will void or cancel your write-off

* "Change Applied Write-off" - This will let you edit how much of your write-off is applied to specific invoices

* "PDF Write-off" - This will let you download a PDF copy of your write-off

![](writeoff.png)