## Overview

Rewards points are points that can be used to pay for invoices.

For example, a product may have rewards points assigned to it, and after purchasing that product,
the earned points may be used to pay for an invoice.

:::info

 for information and access to this BETA feature

:::

## Assign rewards points to a product

In order for customers to purchase rewards points, there needs to be a product with points assigned to it.

### Steps

1. Either select a product you wish to add rewards points to from your ==Products== tab, and select the ==Edit== tab, or begin creating a new product
2. Assign rewards points to the product, and specify an expiration date for the points

![](./assign-rewards-points-to-product.png)

3. Once you're finished editing or creating your product, click ==Save==

Now you have a product containing rewards points. When customers pay for this product, they will earn the number of rewards points assigned.

## Customers buying rewards points

Customers can earn rewards points by paying for a product that has points assigned to it.

### Steps

1. Create an invoice, containing a product with rewards points

![](./create-invoice-containing-rewards-points-product.png)

2. Once the customer pays off the invoice containing a product with rewards points, they automatically earn the number of rewards points specified on the product

:::warning

Rewards points will not be earned if the invoice is paid for via a write-off or credit.

:::

## Redeem rewards points to pay for an invoice

Once a customer has accumulated rewards points, they are able to redeem these points to pay for an invoice. When selecting a payment method to pay off an invoice, there will be an option to pay with rewards points.

![](./using-rewards-points-to-pay-for-invoice.png)

:::note

Once rewards points are expired, they can no longer be used to pay for invoices.

:::

## Manually adjust a customer's number of rewards points

The number of rewards points a customer has can be manually adjusted, without the need to purchase or redeem the points.

### Steps

1. Go to your list of **Customers**, and select the customer you would like to adjust rewards points for
2. Under the 'Customer Actions' section, click ==Adjust Rewards Points==

![|350](./adjust-rewards-points-link.png)

3. A window will pop up, where you can enter a number of points to adjust.
Entering a positive number will add points, and entering a negative number will subtract any points

![](./adjust-rewards-points-modal.png)

4. When finished, click ==Adjust Points==

Now the customer's number of rewards points will immediately be adjusted.

## View rewards points in the customer portal

Customers are able to view their number of rewards points in the [customer portal](/docs/add-ons/customer-portal/).

![](./view-rewards-points-in-customer-portal.png)